Apps not loading requiring power cycling.

[blitzout]

I have model QN55Q80AAFXZA that frequently requires me to power cycle it so apps will load. 

Latest firmware 2210

Any thoughts?

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV to help solve this issue. You can use the following link to help do this: https://www.samsung.com/us/support/answer/ANS00077524/. Please let me know if this helps!