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Original topic:

Issue logging into Easy Connection Windows App

(Topic created: 03-27-2024 10:30 PM)
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shanksmsng
Constellation
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Projectors & Other TVs

I am facing issue with logging into the latest version of the Easy connection app and hence unable to connect my PC to the Sansung tv. It says 403 Forbidden to which I am surprised.

Screenshot 2024-03-28 105846.jpeg

Kindly suggest short term and long term solutions to this issue.

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! I would recommend trying an uninstall and reinstall of the app to see to help fix this issue. After that is done you should do a complete shutdown of both your pc and your TV. Please let me know if this helps!

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6 Replies
uservlR0wVEPN0
Constellation
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Projectors & Other TVs

Has this issue been resolved? I'm facing the same and can't find a resolution anywhere I've searched so far.

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shanksmsng
Constellation
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Projectors & Other TVs

Not resolved

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! I would recommend trying an uninstall and reinstall of the app to see to help fix this issue. After that is done you should do a complete shutdown of both your pc and your TV. Please let me know if this helps!

AlfaJoe
Constellation
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Projectors & Other TVs

I am also having this issue

Davidbrun
Constellation
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Projectors & Other TVs

I have the same problem.

P1cwh0r3
Constellation
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Projectors & Other TVs

Adding this in from NZ. Same 403 link.