Original topic:

Apps not loading requiring power cycling.

(Topic created: 03-28-2024 04:56 PM)
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blitzout
Constellation
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Projectors & Other TVs

I have model QN55Q80AAFXZA that frequently requires me to power cycle it so apps will load. 

Latest firmware 2210

Any thoughts?

 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! I would recommend trying a factory reset on the TV to help solve this issue. You can use the following link to help do this: https://www.samsung.com/us/support/answer/ANS00077524/. Please let me know if this helps!

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