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‎10-09-2023 07:00 PM in
Projectors & Other TVsI have a UN60 JS7000 FXZA. I’m able to download, open, and log into the Kanopy app. When I choose to watch a movie (from my watchlist) it does not play. I get the circle spinning as if it’s buffering but this goes on forever. I have a fast internet connection and movies works play just fine with the Netflix and Amazon apps. But the Kanopy app is having problems. I have rebooted my TV as well as reinstalling the Kanopy app as their website suggests. Any suggestions? I was gonna contact Kanopy but I figure I would post this here first. Thanks.
Solved! Go to Solution.
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‎04-01-2024 02:17 PM in
Projectors & Other TVsI’ve reported it directly to Kanopy now so hopefully will find out more soon. Very frustrating.
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‎04-01-2024 11:15 PM in
Projectors & Other TVsI've just found an official report on this issue at https://status.overdrive.com/incidents/0xpdb9g2yr8p
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‎04-02-2024 02:46 PM in
Projectors & Other TVsAnd.... it is fixed 🙂
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‎05-17-2024 05:09 PM in
Projectors & Other TVsI have never had issues with playing Kanopy on our Samsung till today - refuses to recognize the tv as a compatible device to play movies on. No changes have been made on any of the devices
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