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Multiple White light cracks on Curved TV UN65MU8500

(Topic created: 12-07-2022 09:56 AM)
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Anyone tell me what I need to do to correct this? I am okay with taking this apart to fix it since the TV is over three years old. Since these white cracks have shown up the center of the tv is darker on the edge on either side.

Really like the curve of the screen, but has to be a reason why Samsung bailed on these.

The inserted photo is not blown up, that is showing how high these white cracks go, around 11 inches at the highest.w Crack.jpg

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Samsung_Moderator
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Hello! Thank you for reaching out! I can see how this can be an issue with your screen having these cracks. This is something that will require service. As your TV is out of warranty I would recommend using the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! I can see how this can be an issue with your screen having these cracks. This is something that will require service. As your TV is out of warranty I would recommend using the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/