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My Samsung UN65KS8000F tv just shot sparks up like fireworks!!

(Topic created: 12-07-2023 06:56 PM)
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Jcall026
Constellation
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Projectors & Other TVs

CRAZY!! I've had this tv for probably 5 years. It's my main TV in my bedroom. My lady and I were watching the football game and the tv started flickering then all of s sudden sparks started flying out of this hole on the bottom left of the screen! Right onto a pile of socks! I swiftly jumped up and unplugged it - granted I really didn't want to touch the power cable but it was better than a fire on my dresser! The power cable didn't feel hot or anything, but the bottom of the tv was hot! It smells terrible now and I'm afraid to plug it in...

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What do I do??

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Hello there and as stated previously, welcome to our Samsung Community! We're so sorry to hear about this situation with your television, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you 

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7 Replies
OoYORIoO
Sun
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@Jcall026

Welcome to the Samsung Member's Community! Thank you for your question regarding your Samsung Television. OH NO! Please DO NOT Plug it back in. It sounds like a CATASTROPHIC ELECTRICAL FAILURE of your Samsung Television.

For your SAFETY and potential for a future FIRE HAZARD. Again DO NOT plug it back in!

It sounds like the Television will need to be disposed of in the proper manner. It is highly likely that your Samsung Television has sustained serious damage. It would be at this point cost prohibitive to repair it. It's time to consider the purchase of a new Television.

I recommend replacement because the parts, labor, and the age of the Television is not worth repairing at this point.

I'm pleased to hear that you took prompt action. So glad that you are safe!
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Omg that's terrible I hope everyone is safe that's most important. Tvs are replaceable people not so much
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Thank god you were home my god it could have gone bad fast
Ghost02231983
Constellation
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it funny how everyone just says replace it what happened to repairing it? maybe that should be the option first. stop folling our landfills with garbage that should've been fixed not thrown away.
ChaosSaber
Neutron Star
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Because sometimes it cost more to fix then to replace, once had a Samsung 32" that ended up with lines, cost $300 and it would have cost $400+ to repair it
OoYORIoO
Sun
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If the Samsung Television were a newer model. I may have suggested looking into having the Television repaired. However due to the nature of the failure. The are unknown variables that we cannot know.

The Television could have sustained thermal damage to the Power Supply, the LCD Panel, Wiring, Speakers, Flex Ribbon Cables. Damage to the LED's, and Diffuser Laminate Layers. Melted plastic too! The labor for service alone is cost prohibitive. Your talking anywhere from $40.00-$50.00 per hour. That's labor alone.

Then the costs in parts. it could be repaired. But it's still a five-year-old Television. I suggested replacement. Because a néw Television of a newer series will provide a warranty, will have better technology, and will cost less.

The poster can look on the internet and find excellent deals right now on Televisions.
Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello there and as stated previously, welcome to our Samsung Community! We're so sorry to hear about this situation with your television, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you