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S90C Volume showing every 10 seconds

(Topic created: 11-20-2023 10:28 AM)
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userSZuqcWGWO5
Constellation
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Projectors & Other TVs

Just as the title says. My S90C 77" has the volume display on the left popping up every 10 seconds. My remote is not being pushed and can control the volume just fine. I have switched from TV only, receiver, and TV+optical for my volume and all have the same result. Have the Q700C soundbar. Have reset the smart hub, cleared memory/unused apps, and turned off the HDMI+ CEC option. Any other suggestions? Just started today and the TV is 9 days old. Thanks

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you so much for posting about this. I'll certainly understand the concerns with the volume showing every 10 seconds on the TV. Can you try it without batteries in the remote? As well as the soundbar hooked up? If the issue continues I recommend reaching out to your local retailer since the unit is only 9 days old.

 

 

 

 

 

 

 

 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you so much for posting about this. I'll certainly understand the concerns with the volume showing every 10 seconds on the TV. Can you try it without batteries in the remote? As well as the soundbar hooked up? If the issue continues I recommend reaching out to your local retailer since the unit is only 9 days old.