Hi Samsung, I have had many Samsung computer screens and monitors other the last years 10 , ( Purchased this in 2019), but have never seen a backlite failure after 4 years. Specially on a Smart TV , UA55NU7100WXXY. Samsung LED technology is state of the art its does not fail after 4 years.
Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
