Hello. I am hoping someone can help me with a problem I am having.
I have Model #UN55DU7200DXZA that is currently in our family room area.
When my TV is on the "Live TV" setting and I used the channel selector on the remote to change the channel, it seems to default to a Samsung TV Plus channel.
I have gone into the "Smart Features" and turned off the "Autorun Last App" feature and it continues to go to Samsung TV Plus channel. I have also taken the batteries out of the remote and pushed the "On" button for 8 second. It still continues with the issue.
I believe it is something with my TV because when I take the remote that came with the TV from the family room and used it to turn on my Samsung TV in my bedroom, it changes channels normally.
I can change the volume. But the issue with the TV changing channels normally.
Have you tried accessing your TV's input mode and making sure it is set to the correct source like antenna or cable, something other than Samsung TV Plus?
Belay - I have not tried that. It does appear to go back to the last item I was watching. But when I use the remote to change the channels via the up/down button, it goes directly to SamsungTV Plus.
