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11-09-2020 02:09 PM (Last edited 11-05-2023 08:07 PM by SamsungChelsea ) in
Projectors & Other TVsI just bought a new tv model listed in subject. The manual show that my scenes and devices from my smartthings account should show up in the TV Application of smartthings and that i should be able to execute scenes as an example. The message on my screen is No registered scenes and devices.
Can someone help me so that i can see my scenes and devices on my new TV?
Thanks in advance.
Jeff
Solved! Go to Solution.
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11-11-2020 02:04 PM in
Projectors & Other TVsYou will need to register your Samsung Account on the television, then register the TV to the SmartThings app. Make sure both devices are connected to the same Wi-Fi network band (2.4GHz or 5GHz). Check this LINK for more information on registering the TV to SmartThings.
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11-11-2020 02:32 PM in
Projectors & Other TVsThanks for the reply Samsunglou. That is not the issue. I have the tv and SmartThings registered to the same account. From my phone and the SmartThings app i can control the tv. As for network it is on ethernet not wifi. They devices are on the same network.
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11-11-2020 02:50 PM in
Projectors & Other TVsFor further assistance with this issue, please contact the SmartThings support team directly at 866-813-2404.