Original topic:

TV Can't Connect to Internet

(Topic created: 07-28-2019 10:44 AM)
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userpFJgWa4UmH
Constellation
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Projectors & Other TVs

I have Model No UN55MU6500F and it will no longer connect to the internet.  It has connected in the past.  All other devices are able to connect.  My internet provider confirmed everything is working on their end.  I have disconnected and re-connected but it did not help.  Please advise how to fix this.  Thank you.

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I was having the same issue on my Q60R. Fixed it by following this guide:

 

https://technastic.com/samsung-tv-internet-wifi-connection-issues-fix/

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userIp2bacDIH0
Constellation
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Projectors & Other TVs

I unplugged the TV for a few minutes and it connected when I plugged it back in. Thank you! 

 

Lee

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SamsungJam
Community Manager
Community Manager
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We're glad that you're up and running!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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