Original topic:

TV not working

(Topic created: 10-07-2024 10:44 AM)
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oluwaseyi
Constellation
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Projectors & Other TVs
My Samsung TV made a pop sound and stopped working. Kindly assist. 

Model number UN55NU6900F
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meself
Honored Contributor
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Projectors & Other TVs
Could be blown fuse or bad plug off top my head
Diaboyos
Honored Contributor
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Projectors & Other TVs
No one can diagnose this online. You'll need to have someone come to your house or take it to a repair shop so it can be looked at. Is it still under warranty?
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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello @oluwaseyi! Thank you for reaching out! This is something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/