Tizen Studio - Certificate - unable to connecte to samsung account

[braggiouy]

Greetings, 

I am facing this issue while trying to create a samsung certificate for my TV apps.

STEPS: 

* I click on the [ + ] to add a new certificate
* I choose “Samsung”
* Then I choose “TV”
* I add a new certificate profile
* I acreate an "Author name" and “password”
* A new window pops up asking me to sign in to my samsung account, I click “OK”
* I enter my credentials
* and Then I get an ERROR saying :

Name : SigningExecuteException
Status : 500
Code : 401
Description : Signing has failed

https://us.community.samsung.com/t5/Projectors-Other-TVs/Tizen-Studio-Certificate-unable-to-connecte...

In this thread, there is no answer/fix to it. Attached below you will find the response to whenever I try to sign in order to create the certificates. 

Looking forward to hear from you, 

[GaryB82 · Accepted solution]

I would suggest checking on the Developer Forum for a solution to this 

https://forum.developer.samsung.com/

[braggiouy]

Oh, I was not aware there was a different forum for developers. Appreciate your help @GaryB82 

[GaryB82]

Yeah everyone here is just normal everyday users