Tv streaming apps such as Hulu, Netflix close unexpectedly while watching.. Checked for tv software update and app update and there is none.. How do I fix this?
Hello! Thank you so much for posting about this. I certainly understand your concerns about the apps crashing unexpectedly. I'll be more than delighted to assist with this issue.
Please restart the TV: unplug your TV from the wall socket > Wait 30 seconds, then plug your TV back in > Using your remote, turn your TV on. If this doesn't help, try resetting the Smart Hub instead: Menu > Settings > Support > Self-diagnosis> Reset the Smart Hub.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
Hello! Thank you so much for posting about this. I certainly understand your concerns about the apps crashing unexpectedly. I'll be more than delighted to assist with this issue.
Please restart the TV: unplug your TV from the wall socket > Wait 30 seconds, then plug your TV back in > Using your remote, turn your TV on. If this doesn't help, try resetting the Smart Hub instead: Menu > Settings > Support > Self-diagnosis> Reset the Smart Hub.
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.
