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XBOX Series X emerging issue - no sound on games after latest TV update v 1401.

(Topic created: 01-10-2023 08:51 AM)
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JaimeCLT
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An issue is being tracked on the XBOX forums where after the Samsung TV 1401 update, sound while playing games in the XBOX series X just stops. You have to unplug the TV and plug back on for the sound to come back.   It is only happening on Samsung TVs. Clearly some HDMI interface problem introduced or exposed with the latest Samsung TV update.    Samsung support calls did not help.    If interested in thread, go here (add "https:" as the forum blocks URLS):  //answers.microsoft.com/en-us/xbox/forum/all/certain-games-on-my-xbox-series-x-launch-with-no/da2ae3...

 

 

 
 

 

 

 

 
dgruetter
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Same problem here. Only way to fix it is to unplug and plug the TV back in. Very annoying! Samsung please with Microsoft to resolve this issue!

 

 
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usera7wEcwy2RF
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Still having this issue got to completely hard reset samsung TV every time to get it back
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Members_7WLdRkc
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When playing games on Xbox series X, video drops out but sound stays on.  Sometimes, video drops out and Apple TV logo comes on.  The only way to resume game is to hold the power button on the remote for ten seconds.  This issue just appeared about four or five months ago.

 

 
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DragonxNinja
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I got the same issues with audio signal being lost switching between games, apps and homescreen.
colors are "grayed out" / "washed out" when starting a game sometimes when FreeSync on Q90R and VRR on Xbox Series X is activated (maybe there is some relation to both of the problems)

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