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Help to turn on tv View Post 
Samsung_Moderator
Hello, Welcome to the Community. We understand how frustrating it can be using the TV when the remot... View Post |
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Tv has picture but no sound? View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with no audio... View Post |
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So I recently purchased a new Samsung S95C 77". I've went to my products page to make sure my product was registered incase I ever needed... View Post 
JBTechfanatic
The likely problem is you're sending an invalid format. The easiest way to do this is to call Samsun... View Post |
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This has been posted before - with no resolution other than calling the Samsung Phone support - and even then, there doesn't seem to be a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! As this is a issue with smart things I would recommend reaching o... View Post |
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Some channels (known as UHF in the 90s) are not showing TV Guide. Others are shown. I updated the TV, still "No information". I had a... View Post
Samsung_Moderator
This could be just an issue with the channel itself if you are getting information on everything els... View Post |
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Does anyone - ANYONE - know how to completely remove TV plus from the TV? Is it even possible?Since the first of the year (approx) TV plus has been... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is no way to completely remove it. But you c... View Post |
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I am trying to watch NCIS: Sydney on CBS.com. I am having SAP playing. It states if I wish the narrative to end, turn off SAP. I found the post... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm do you by chance have them turned on the web... View Post |
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Hi all I'm preparing to cancel my TV licence but the TV has Rakuten TV that receives live broadcasts is there anyway I can get rid of this app?... View Post 
Popsicle20
This is the US support forum. You'll probably have better luck getting an answer in the UK forum. ht... View Post |
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I just bought a UN58CU7000FXZA and when I click the cast button on my phone (an s23 ultra) it will not find the TV. I have tried changing wifi... View Post 
Samsung_uEZHYg2
I found my answer finally. Newer Samsung TVs do not allow for traditional casting. https://eu.commun... View Post |
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I have a UN43RU7100F LED Flat Screen TV purchased several years ago. I want to establish "favorite channels". The manual says to press the... View Post 
userTgLcONgUjC
OK, what I wanted to do was to change the default TV channel. I'd power up the TV, and automatically... View Post |
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Why do closed captions still sometimes show on my SAMSUNG 65" Class S90C OLED 4K Smart TV QN65S90CAFXZA 2023 even after turning them off in... View Post
Samsung_Moderator
Hi there, Great question! It could be the captions are coming from an external device, such as a cab... View Post |
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Tablo 4th Gen is great, I use it all the time. But I have to use it with an app on a streaming device; the existing Samsung TV Tablo app is for... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This would be up to the app devs to implement this. You can use t... View Post |
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Samsung_Moderator
Hello! Thank you for reaching out! To locate most parts that you would need please visit our parts w... View Post |
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Hi, I am trying to reset my HAU8000 TV and have to open the hospitality mode in order to unlock the reset in settings. I tried Mute - Up - Down -... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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How do i remove a user from my tv log in View Post
Samsung_Moderator
Hello! Thank you for reaching out! Just want to confirm are you asking about a specific app or do yo... View Post |
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Cannot turn off audio description .menu item greyed out. View Post
Samsung_Moderator
Hello! Thank you for reaching out! That is strange how the option is greyed out. If you mean closed ... View Post |
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My recently acquired Samsung 65" S95C OLED TV is encountering intermittent 2-5 second disruptions in both video and audio when attempting to... View Post
Samsung_Moderator
I can certainly understand if my gaming experience was interrupted by this problem. Thank you for sh... View Post |
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Can I use my phone charger to recharge the solar remote, or do I need to buy a specific charger for the remote? The solar battery is depleted... View Post 
greggjh1987
I believe if they both take type c charger then yes but also have to consider the type of charger as... View Post |
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I had Samsung technician at home trying to fix my screen . Aftwr doing several factory resets. I don't have the Game hub on the menu on the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does seem strange how it disappeared, I would recommend tryi... View Post |
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Typically wouldn’t do some thing like this but the customer service from Samsung has really tested my patience. December 18th I noticed the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I apologize for any inconvenience this may cause. I see right now... View Post |
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why does My new Samsung CU7000 58 tv Tv remote turns on my insignia NS-32F201NA23TV and Xbox all at the same time? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Some of the remotes that come with our TVs are universal remotes ... View Post |
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My PlutoTV app does not load on my Samsung TV, model UN75TU700DFXZA. I have tried uninstalling and reinstalling the PlutoTV app, but the problem... View Post 
LeoWyatt89
So, with this particular issue, the only thing Samsung can advise is reinstalling. Samsung doesn't o... View Post |
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ESPN seems to be the only app with this issue, though I just got the TV two weeks ago. While watching ESPN app, the TV completely freezes after... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the ESPN... View Post |
