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Original topic:

why does Samsung Smart TV cu8100 has Inactive broadcast/Settings?

(Topic created: 03-30-2024 02:24 AM)
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user8zV5MF95jb
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Projectors & Other TVs

New 55" Samsung Smart TV CU8100 doesn't have "Samsung TV Plus" app, so I tried to install "Samsung TV Plus" app going through \settings\Broadcast. Unfortunately, Broadcast option is not available, i.e. in grey color (Inactive mode). Please help me, how can I make  "Broadcast" option active, and install "Samsung TV Plus" app?

or Is there any other options to install "Samsung TV Plus" app on 55" Samsung Smart TV CU8100? 

Thank you,

Rajendra

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! From the information that you have provided this seems to be a Non US model. As different countries have different regulations this option and app may not be available in your region. I would recommend using the link below to find your country's support team. Thank you!

 

https://www.samsung.com/us/common/visitlocationsite.html

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! From the information that you have provided this seems to be a Non US model. As different countries have different regulations this option and app may not be available in your region. I would recommend using the link below to find your country's support team. Thank you!

 

https://www.samsung.com/us/common/visitlocationsite.html