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Original topic:

Alexa search in netflix not working

(Topic created: 08-19-2022 08:49 AM)
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userJmhwfgAqSl
Constellation
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QLED and The Frame TVs

I recently got a neo Qled QN90B  samsung tv... It has built in alexa and I was able to ask open/close netflix... however when I ask to search movies in netflix..... alexa responds OK however in screen it appears " that function are not available with the current settings"... How do I get alexa search contents in netflix?

 

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! I understand how wanting to search with alexa can make things easier. Unfortunately this is not a feature with supported with alexa and Netflix. You can find what features are with the link below: 

 

https://www.samsung.com/us/support/answer/ANS00087622/

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userWbon8zsaWz
Constellation
Options
QLED and The Frame TVs

Have you discovery anything? I get the same error using Alexa on my Q90B

 

 
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I understand how wanting to search with alexa can make things easier. Unfortunately this is not a feature with supported with alexa and Netflix. You can find what features are with the link below: 

 

https://www.samsung.com/us/support/answer/ANS00087622/

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