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03-17-2024 08:29 AM (Last edited 03-19-2024 05:28 PM by SamsungCaleb ) in
QLED and The Frame TVsUE46D7000 TV, pressing any button on the remote control switches the TV off. A hard reset does not seem to be possible without the remote control !
Please, can any one help?
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03-19-2024 03:38 PM in
QLED and The Frame TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
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03-19-2024 03:38 PM in
QLED and The Frame TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html