I just purchased a new 2024 75" frame TV that auto updated to firmware 1059 and noticed that when I turn off my Apple TV using HDMI-cec, the TV turns off instead of going into Art Mode. I know this was an issue with the 2022 models, but I understand that it was fixed with firmware update 1602. Seeing as this is the primary reason I purchased the TV and using HDMI-cec is critical to many peoples home theater setup, I'm surprised that the new TV has reintroduced this old problem. The update happened out of the box so I didn't get a chance to test it first. Anyone else experiencing this?
For posterity, I found a great workaround until Samsung fixes this. You can go into the smart things app and create a routine to turn on art mode when the tv is turned off. The transition is a bit awkward, but it seems to work reliably and allows me to use the Apple TV remote exclusively
This is my 3rd frame tv in the house - being added to a pair of 2022 models. If Samsung doesn't fix this soon in a firmware update, I'll be returning the tv. They've broken my previous version frames temporarily with firmware then made things work again. Let's get this one working properly!
I never want the tv to turn off. I want it to work like the other two in my house, going to art mode after I'm done with Apple TV.
Please Samsung - stop breaking this feature in firmware updates!
