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Original topic:

Compatible box and cable for frame TV

(Topic created: 09-07-2024 06:58 PM)
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Afm238
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QLED and The Frame TVs

Hello,
I recently found a frame TV, model UE43LS003AU. I’m trying to figure out what model One Connect box and cable are compatible, so that I can buy them. It is not indicated anywhere in the documentation. Can someone point me in the right direction? Anything else I will need?
thanks

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi @Afn238 and welcome to the community!  We are US based support so we wouldn't have the info available that you're needing, but don't fret!  If you fill out this form:

 

https://www.samsungspares.co.uk/general-enquiry/customer-services.pl

 

The team in your region will be able to provide you with the information for both the one connect box and the one connect cable. 

 

Thank you for being a Samsung customer and don't hesitate to reach out if you have additional questions!

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi @Afn238 and welcome to the community!  We are US based support so we wouldn't have the info available that you're needing, but don't fret!  If you fill out this form:

 

https://www.samsungspares.co.uk/general-enquiry/customer-services.pl

 

The team in your region will be able to provide you with the information for both the one connect box and the one connect cable. 

 

Thank you for being a Samsung customer and don't hesitate to reach out if you have additional questions!