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Original topic:

HDR with Game Mode not working on QE55Q70AA on Windows 10

(Topic created: 07-04-2022 12:57 PM)
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user16ZNvYmvam
Constellation
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QLED and The Frame TVs

I have a Radeon RX 6800 with a HDMI 2.1 cable, with the PC plugged in to the HDMI4 port on the TV. I can get HDR to work without game mode, but not when game mode is enabled. Windows will let you set the HDR on, but it's not detected by the tv as HDR.

Resolution settings, Hz settings, bit depth settings, VRR settings, none of these matter.

I have it hooked up to the internet and have downloaded the latest update (2001.4 as of writing this).

Game Mode blocks HDR on Windows 10.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello and thank you for reaching out to our Community. I regret to advise we only support US models here, so to receive the best possible assistance with your television I encourage you to please visit: http://www.samsung.com/visitcountry to proceed. Thanks!

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello and thank you for reaching out to our Community. I regret to advise we only support US models here, so to receive the best possible assistance with your television I encourage you to please visit: http://www.samsung.com/visitcountry to proceed. Thanks!