Original topic:

IPTV Smarters Pro app

(Topic created: 11-06-2024 02:06 PM)
1413 Views
Mike 223
Asteroid
Options
QLED and The Frame TVs

I just purchased a new 2024 QN65S90DAF TV.   I cannot find the IPTV Smaters Pro app doing a search.  I find the IPTV Smarters Player app but not Pro.  I have successfully found and installed the Pro app on 2 other Samsung smart TVs.  Any ideas?

 

Thanks Mike

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Mike 223
Asteroid
Options
QLED and The Frame TVs

I finally resorted to asking Alexa to find the IPTV Smarters Pro app and she responded "That app is not supported on this device".  That is very frustating since this TV is a high end Samsung model just purchased a few weeks ago.   I'll watch the football games on my Ipad.  

View solution in context

6 Replies
CasualMember
Comet
Options
QLED and The Frame TVs
Sorry, but the app could be not supporting your TV. You might have to do some updates, since you just bought it.
0 Likes
Reply
Mike 223
Asteroid
Options
QLED and The Frame TVs

Thanks for the rapid response.    I checked the firmware and version 1201 is the latest.  Is there a seperate app update?

Thanks again

0 Likes
Reply
CasualMember
Comet
Options
QLED and The Frame TVs
There could be a update fro the app store on the TV. You're welcome!
0 Likes
Reply
Mike 223
Asteroid
Options
QLED and The Frame TVs

How do I get to the app store on the TV?

 

thanks

0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hey Mike!  Thank you for reaching out!  Let's try and get you up and running shall we?  You'll want to use the information in this link to get to the store:

 

https://www.samsung.com/us/support/answer/ANS00062169/#:~:text=From%20the%20Home%20screen%2C%20navig....

 

Much like @CasualMember mentioned, you'll want to regularly check for updates in the app store for availability.  

 

Let us know if we can be of any additional assistance!

Solution
Mike 223
Asteroid
Options
QLED and The Frame TVs

I finally resorted to asking Alexa to find the IPTV Smarters Pro app and she responded "That app is not supported on this device".  That is very frustating since this TV is a high end Samsung model just purchased a few weeks ago.   I'll watch the football games on my Ipad.