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Less than 2 months old QN85BD - No Network Cable Detected

(Topic created: 02-09-2023 06:03 PM)
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usereuvdODG1ri
Cosmic Ray
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QLED and The Frame TVs

Greetings,

QN85BD, less than 2 months old, was connected to ethernet cable since day one and worked perfectly fine.

Today, all of a sudden - No Network Cable Detected.

I checked several different cables - they all work with other devices but the TV, so it is not an ethernet cable issue.

Sure, I can work off wifi but I don't want to. I paid a lot of money for a TV with ethernet port and I should be able to use it.

Any one else experiencing the same issue and/or know how to fix this?

Thanks.

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IRStaten
Nebula
Options
QLED and The Frame TVs
I'd contact Samsung for a home repair.

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2 Replies
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IRStaten
Nebula
Options
QLED and The Frame TVs
I'd contact Samsung for a home repair.
usereuvdODG1ri
Cosmic Ray
Options
QLED and The Frame TVs

I "hard-rebooted" the TV and surprsingly it is working again. Not sure what's the scoop with this but I will certainly do so if it keeps happening.

I am just curious if anyone else experience this problem. I read many occurances that were reported  2-3 (and more) years ago, so this is kind of a "known issue" with Samsung TV, one would assume that Samsung took care of the problem.

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