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My Samsung Connect Box SC1004T is not powering on

(Topic created: 07-17-2022 10:23 AM)
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userAAqB8bOp2D
Constellation
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QLED and The Frame TVs

 

My Samsung Connect Box SC1004T is not powering on. I dont see any light through the optical drive either when plugged into the wall. Please help. 

 

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Samsung_Moderator
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Community Manager
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QLED and The Frame TVs

I can definitely understand how frustrating this may be. I believe this particular issue may require service. In order to be certain, I would like to gather additional information and look at this from a case-by-case basis. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

I can definitely understand how frustrating this may be. I believe this particular issue may require service. In order to be certain, I would like to gather additional information and look at this from a case-by-case basis. Please provide the full model code and serial number of the device as well as your best contact phone number, name, and email

 

Send a message on Facebook 
 
Send Message on Twitter
 
Send Message to Moderator

 

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location