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Our The Frame is a few years old now and has been working great up until this point. It has suddenly developed white spots on the lower left side... View Post 
Samsung_Moderator
Hello! I understand how this can be frustrating with this occurring to your TV. I would recommend se... View Post |
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I own a 43q60a. The recent update 2001 was pushed without asking me if i wanted it. Somehow the automatic update option was enabled without me... View Post
Samsung_Moderator
I couldn’t live without my TV doing what it's designed to do. Let’s get this situated for you as soo... View Post |
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Hi, when I took out the 32" Frame 2022, I immediately noticed parallel lines and diagonal lines on the screen. They seem to be imprints from... View Post |
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Our 42” frame tv is hung on the wall. Just took it down to paint the wall and the wall is extremely hot - is this normal View Post
Samsung_Moderator
Watching TV for an extended period of time causes the panel to generate heat. The heat from the pane... View Post |
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your display being dark on one side. If... View Post |
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I cannot find a way to delete photos from the frame tv, either on the smart things app or the tv itself. Help! View Post 
userKukoMhBAcE
Note that I had the following related issue: deleting my imported photos from the TV did not clean u... View Post |
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Just purchased an open box Neo QLED QN90A and am setting it up using the remote. I've reached Step 3 and have confirmed I'm signed into my... View Post |
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Just finished installing 2022 Samsung Frame TV. Didn’t try built in apps, but defaulted to broadcast of some kind and audio was fine. Once switched... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. If this is the only app that this is occurr... View Post |
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Samsung 75” Qled smart tv, experiencing issue where the tv looses its mind and dumps all the settings. I have to go into start setup and go through... View Post 
user_ams007
I highly recommend that you Sign into your Samsung account, open the settings for applications and o... View Post |
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Hi, I just received my Frame TV which was installed by the Best Buy guys but they have left now. I signed up for an account with the Art Store... View Post
Samsung_Moderator
Oh no! Is this still ongoing today? If you run a connection test on the television, how are the sign... View Post |
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I need help hooking up my 65" QLED TV to my Harmon Kardon AVR 100 View Post 
userd2hs88NQRJ
I think your only option is an optical cable. Hook one between them and enable optical in the TV's s... View Post |
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Well here's my issue: Have had same cable box for over a year. IWe have 2 Samsung TV's this issue is only on the new TV we purchased June... View Post 
userUagEqbxlu5
I solved the problem! It was the power surge protector provided by Xfinity. I have attached a photo.... View Post |
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I replied about this on somebody else's similar thread, but I figured I might be more likely to get a response making my own thread. I am... View Post 
GManCandler
Once again, I get an email from Samsung to get me to come look at another non-solution. What I have ... View Post |
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Hi guys, I'm a bit worried as something has been bothering me about the TV for a while and I've searched and lots of others having the same... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your TV speakers buzzing and making weird noise... View Post |
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Samsung....will you please implement a setting on new TV firmware to disable these shortcut buttons...i.e., Netflix, Prime, and Samsung TV. I am... View Post
useriIeEjJOqtS
I have to agree, there has to be a way to either turn off or reprogram /remap the Netflix and Prime ... View Post |
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I have spent hours trying to connect 2022 frame tv to internet with no success. my Direct TV, iPad, phone all connect only problem is with TV.... View Post
Samsung_Moderator
Hello! I understand how this can cause concern with your Internet not working on your TV. Since this... View Post |
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I just picked up a 75 inch qn800a. Picture looks great but on certain frequencies the rear of the tv rattles like a blown speaker. If you touch the... View Post |
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I have the Samsung Frame 2022 and cannot seem to find the search feature to use. Am I doing something wrong or is it missing? I also do not see an... View Post
Samsung_Moderator
Thanks so much for asking! I found this helpful YouTube video that shows how to use all the great fe... View Post |
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I know it’s got the art store, but is Ambient mode missing from the 2022 Frame TVs? I use the Art mode extensively across my 2 Frames, but always... View Post
userjbKAV7Kzbz
Hi! Ambient Mode is essentially housed with the Art Home on the 2022 Frame. If you look within the A... View Post |
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Model QN43LS03BAFXZC Tried it watching Netflix or Disney using the built-in apps. It starts ok but after a while there the sound and image are... View Post
Samsung_Moderator
Hello! I understand how having this audio issue can be a cause for concern. I would recommend checki... View Post |
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Hello, Ever since updating to firmware 1402 I have been unable to get any picture from my RTX 3090. I pull out and insert the HDMI cable to... View Post 
userJEThN1FzGE
I'm having the same problem with my qn90a and an rtx 3080. I bought an AudioQuest Ocean 48Gbps hdmi ... View Post |
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I made the HUGE mistake of purchasing the 2022 Frame TV from samsung.com. The customer bezel that was shipped with the TV came damaged, completely... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. I recommend reaching out to our ECommerce d... View Post |
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I was watching subject TV and the picture blipped off and went black. I've unplugged from the outlet for 24hrs to try and reset. When I press... View Post
Samsung_Moderator
Hello! This is something that will require service please send me a private message with your full m... View Post |
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Purchased a 75” frame Tv in Nov 2021 because I found it on a great sale at Best Buy. The room the tv was purchased for was under construction so we... View Post
bacchus1020
I tried that, I was told there is no Samsung repair service in Charleston, SC. View Post |
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Hi! I bought a new 75 inch QN95 and quickly found three dead (black) pixels. Annoying as. Called Samsung and they were not very helpful. They... View Post 
user1jjZmD5R5m
I was able to return the tv and received a replacement from the retailer. That one had black and gre... View Post |
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The red light is on but it won’t turn on. We changed the battery of the remote but didn’t help at all. View Post
Samsung_Moderator
Hello There! I can definitely understand the disappointment of your television not powering on! Let’... View Post |
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Hi, I have a Samsung The Frame LS03A QLED UHD HDR 4K Smart TV (2021) purchased in May 2021. I suddenly got this error message. I only use the One... View Post 
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I have a brand new 2022 frame TV and already am having issues with intermittent sound skipping. It's happened twice now where the sound will... View Post
Samsung_Moderator
I can definitely understand your concern here. If this is happening no matter what type of device or... View Post |
