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Original topic:

Q60 70 inch loses internet connection when turned off

(Topic created: 10-25-2020 12:36 PM)
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userlLqWJn0xjj
Cosmic Ray
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QLED and The Frame TVs

I have a Q60 70 inch QLED TV that when turned off for any length of time disconnects from the internet requiring a soft reset to reconnect once I turn it back on.  I have three other smart TV's in the house that do not do this.  The WiFi is strong.

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userlLqWJn0xjj
Cosmic Ray
Options
QLED and The Frame TVs

I do not see an option to do so.

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Satru
Nebula
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QLED and The Frame TVs
in tv setting, network status- ip setting
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userlLqWJn0xjj
Cosmic Ray
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QLED and The Frame TVs

Thanks, I did it but it still is doing the same thing.

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99xexp
Cosmic Ray
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QLED and The Frame TVs

Just pitching in, Q90T also reportedly having the same issue after 1402 update a few weeks ago. Could not resolve the issue via both attempts on DHCP and static settings through my router (and router + switch for sanity).

 

Switched off to ethernet because it happened almost every single day.

userlLqWJn0xjj
Cosmic Ray
Options
QLED and The Frame TVs

Don't let the "Solved" tag fool you, there is no solution.

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Samsung_VICTOR
Constellation
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QLED and The Frame TVs

Be sure to have the App "SmartThings" recognize your TV properly!

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userH5f70P3dPT
Constellation
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QLED and The Frame TVs

@userlLqWJn0xjj wrote:

I have a Q60 70 inch QLED TV that when turned off for any length of time disconnects from the internet requiring a soft reset to reconnect once I turn it back on.  I have three other smart TV's in the house that do not do this.  The WiFi is strong.




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