Original topic:

Q80a 65" Bright spot on screen

(Topic created: 10-11-2022 06:05 PM)
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userHgcpihN8sK
Asteroid
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QLED and The Frame TVs
 
 
How do I get rid of this obnoxious glow? Is the a fix for this? Can't return to bestbuy because the return policy is 15days. T.v was bought in March. 
 
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1 Solution


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moe
Sun
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QLED and The Frame TVs
Hm, that's odd. Have you tried contacting Samsung directly? You fall within their limited 1 year warranty. For an issue such as a defect, you should be able to get the TV replaced.

You can contact Samsung by visiting their website at:

https://www.samsung.com/us/support

Or you can call/text the following number for support:

1-800-726-7864

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5 Replies
moe
Sun
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QLED and The Frame TVs
You mean the glare? If so.. You can't. Most Samsung tvs are terrible in brightly lit rooms. Their tvs are more for dark spaces.
userHgcpihN8sK
Asteroid
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QLED and The Frame TVs
That's not a glare it's any dark or black scene
Solution
moe
Sun
Options
QLED and The Frame TVs
Hm, that's odd. Have you tried contacting Samsung directly? You fall within their limited 1 year warranty. For an issue such as a defect, you should be able to get the TV replaced.

You can contact Samsung by visiting their website at:

https://www.samsung.com/us/support

Or you can call/text the following number for support:

1-800-726-7864
userHgcpihN8sK
Asteroid
Options
QLED and The Frame TVs
Thank you will do
Grendeth9495
Nebula
Options
QLED and The Frame TVs
Looks like the diffuser layer behind the LCD is not working right, that's called "spot lighting" might be because the diffuser is too close to the LEDs behind them, usually what that means, it's just not sitting straight. Personally I'd say it's a very easy fix assuming your LCD panel isn't glued to it haha. Though give warranty a try first though.
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