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[QE65S95B] Disable turning on external devices on power-up?

(Topic created: 07-02-2023 04:41 AM)
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Paripe_de_Triana
Constellation
Options
QLED and The Frame TVs

I have several devices connected to the TV: PS5, Xbox, a sound bar and a video player. All are HDMI-CEC enabled, including the TV.

I have "Autorun Smart Hub" enabled and "Autorun Last App" disabled.

The Smart Hub has a box called "Recents" and when I turn on the TV it always focuses on that box. The problem is that if one of the external devices is in " Recents", the TV turns them on even if I am not going to use them and does not turn them off when I turn on another one or another application.

Energetically speaking, this is awful. In my opinion this is a defect that should be corrected.

Is there any way around this (without disabling HDMI-CEC)?

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! This definitely is strange with this occurring I would recommend also checking out our smart things community at the following link: https://community.smartthings.com/. If this does not help then I would recommend reaching out to your country's community as different countries will have different features and firmware on their TVs. You can use the link below to find your community support page. 

 

https://www.samsung.com/us/common/visitlocationsite.html

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3 Replies
Diaboyos
Honored Contributor
Options
QLED and The Frame TVs
The only way to do it without disabling cec would probably be to disable auto run Smart Hub. That's kicking in the Recents which it then contacts and turns on.
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Paripe_de_Triana
Constellation
Options
QLED and The Frame TVs

No, this does not solve it. In this case, it turns on and directly displays the last used device or application.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! This definitely is strange with this occurring I would recommend also checking out our smart things community at the following link: https://community.smartthings.com/. If this does not help then I would recommend reaching out to your country's community as different countries will have different features and firmware on their TVs. You can use the link below to find your community support page. 

 

https://www.samsung.com/us/common/visitlocationsite.html