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Original topic:

QLED Q70A Sound (bluetooth and ARC)

(Topic created: 04-15-2022 06:34 PM)
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userlttq239b4T
Constellation
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QLED and The Frame TVs

My 81 year old father in law likes to come over every Friday night to watch TV with us.  He is, admittingly, hard of hearing.  So he uses the Beats Studio 3 headphones that thankfully can work with the bluetooth in the Q70A TV.  The rest of us normally listen to what's on through a soundbar attached to the HDMI 3 ARC port.  However, whenever he is over with his bluetooth headphones, we have to unplug the soundbar because this TV only allows audio to output from the TV speakers while the bluetooth headset is enabled.  Why does this have to happen?  Can Samsung make it possible for the HDMI ARC to be enabled along with a bluetooth headset, so EVERYONE can listen?  This is would be a great improvement to the overall experience.  Thanks.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Have you tried to use the multi audio output option? You can do that by pressing the home button and going into settings>accessibility>Multi output audio? 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Have you tried to use the multi audio output option? You can do that by pressing the home button and going into settings>accessibility>Multi output audio?