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Original topic:

QN65 remote works on first button pressed but then flashes red and no buttons work after

(Topic created: 04-29-2024 01:28 PM)
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KevinM88
Constellation
Options
QLED and The Frame TVs

I have a QN65 and my remote stopped working. If I remove the batteries and put them back in (fresh batteries), the first button I press works, but any button after that does not work and flashes red. This would mean that its paired to my TV if the first button I press works? I've tried resetting and re-pairing but it never actually re-pairs.. Not sure what else to do to fix it. 

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ESchouten
Constellation
Options
QLED and The Frame TVs

So what I did that ended up working is navigate via using my phone as a remote to the settings menu to re-pair the remote. This fixed the issue. I hope your phone is already paired to your tv...

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2 Replies
ESchouten
Constellation
Options
QLED and The Frame TVs

I have this exact problem! It started a couple of days ago, software update problem? I have to reset the tv by holding the power button and hard shutoff the device. I can use my phone as remote.

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Solution
ESchouten
Constellation
Options
QLED and The Frame TVs

So what I did that ended up working is navigate via using my phone as a remote to the settings menu to re-pair the remote. This fixed the issue. I hope your phone is already paired to your tv...