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Original topic:

Samsung TV plus auto runs at startup

(Topic created: 07-08-2024 06:42 PM)
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Redranger
Constellation
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QLED and The Frame TVs

I have the Q70AA 75 inch TV. When I first got it it would start up with the most recent app behind the home banner. Now it’s running Samsung TV plus and it’s driving me nuts. I can’t seem to find an app to disable it. Going to special features and selecting anything else doesn’t seem to work. I tried to see if there was an update for the TV but there was nothing. Please help. 

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi there, Thanks so much for asking about this. Have you tried removing TV plus from the TV? You can find steps on how to do this in this link:

https://www.samsung.com/us/support/answer/ANS00088822/

Please let us know if this helps. 

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meself
Honored Contributor
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QLED and The Frame TVs
I think the diagnostic test may help could be some issue somewhere not had this myself
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userello
Supernova
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QLED and The Frame TVs
That TV sounds really tall.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there, Thanks so much for asking about this. Have you tried removing TV plus from the TV? You can find steps on how to do this in this link:

https://www.samsung.com/us/support/answer/ANS00088822/

Please let us know if this helps.