Smart Things Issue

Yaya83 · ‎05-06-2025

Is anyone else having issues connecting their phone to their tv's?

I have the 75" Neo QLED and for the past month or so have not been able to connect to my TV. Never had this issue.

Note:

Just updated my S24+ to One UI 7. Had my TV for just about year now.

Always connected but for some reason won't connect now.

I've reset connection, wifi is the same on TV and phone.

Checked to make sure my phone isn't blocked on TV, its not.

Restarted my phone, restarted/ reset the tv.

I don't know what else to do.

Need help.

Samsung_Moderator · ‎05-06-2025

Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on our SmartThings community. You can go there using the link below.

https://community.smartthings.com/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

Samsung_Moderator · ‎05-06-2025

Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on our SmartThings community. You can go there using the link below.

https://community.smartthings.com/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Smart Things Issue

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