Original topic:

Smart Things Issue

(Topic created: 2 weeks ago)
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Yaya83
Asteroid
Options
QLED and The Frame TVs
Is anyone else having issues connecting their phone to their tv's? 
I have the 75" Neo QLED and for the past month or so have not been able to connect to my TV. Never had this issue.
Note: 
Just updated my S24+ to One UI 7. Had my TV for just about year now. 
Always connected but for some reason won't connect now.
I've reset connection, wifi is the same on TV and phone.
Checked to make sure my phone isn't blocked on TV, its not.
Restarted my phone, restarted/ reset the tv.

I don't know what else to do.

Need help.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on our SmartThings community. You can go there using the link below. 

 

https://community.smartthings.com/

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! It would be recommended to get support for SmartThings issues on our SmartThings community. You can go there using the link below. 

 

https://community.smartthings.com/