Original topic:

TV and Soundbar issues

(Topic created: 07-17-2024 10:38 AM)
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Matt_ClassAcvsSamTV
Constellation
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QLED and The Frame TVs

Samsung TV's are the worse quality. My tv's plastic clips came apart from the heat the tv creates and dangerous wires that shockes my hand fell out when trying to plug in a sound bar. I only had the tv for 16 days.

Samsung won't cover anything regarding the physical components.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Thank you so much for bringing this to our attentions. We take these concerns seriously, and prioritize your safety. Please reach out to one of the moderators here in a private message, so that we may gather more details and address these concerns. Please include the model and serial numbers for your products, as well as any previous ticket numbers you may have received. 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Thank you so much for bringing this to our attentions. We take these concerns seriously, and prioritize your safety. Please reach out to one of the moderators here in a private message, so that we may gather more details and address these concerns. Please include the model and serial numbers for your products, as well as any previous ticket numbers you may have received.