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06-15-2022 12:06 PM in
QLED and The Frame TVsOur The Frame is a few years old now and has been working great up until this point. It has suddenly developed white spots on the lower left side by the frame and is spreading. The kicker is that this area is so hot to the touch we can't keep our hands on it. The rest of the tv is fine and no heat. Is this fixable? Should we not be using the TV?
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06-15-2022 05:24 PM in
QLED and The Frame TVsHello! I understand how this can be frustrating with this occurring to your TV. I would recommend sending us a private message with your full model and serial number so that we may look into this furthur for you as this may require service!
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06-15-2022 05:24 PM in
QLED and The Frame TVsHello! I understand how this can be frustrating with this occurring to your TV. I would recommend sending us a private message with your full model and serial number so that we may look into this furthur for you as this may require service!