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ā12-09-2021 04:39 PM in
QLED and The Frame TVsSolved! Go to Solution.
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ā12-10-2021 02:34 PM in
QLED and The Frame TVs- Mark as New
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ā12-10-2021 01:03 PM in
QLED and The Frame TVsHello, I apologize for the issue with the television screen and will assist in my best ability to resolve this concern. I located this troubleshooting article here and would encourage you to give it a try- https://www.samsung.com/us/support/troubleshooting/TSG01109749/. Regrettably, if the troubleshooting steps do not resolve this matter the next suggestion is to have a technician service the television. You can use this service link- https://www.samsung.com/us/support/service/ to locate a service provider within your area or send a private message- https://bit.ly/3p4UuiW with the full model code and the serial number to look at possible service options through Samsung.
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ā12-10-2021 02:34 PM in
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ā12-10-2021 04:13 PM in
QLED and The Frame TVsThat is great news, I am glad to hear you were able to resolve your problem.
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