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Original topic:

Universal Remote Cannot Control Roku Soundbar

(Topic created: 06-08-2023 12:59 PM)
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QLED and The Frame TVs

Hey Samsung Team,

I have a the frame TV. When I try to set up my Roku sound bar as a new device to be controlled by the Samsung universal remote, the model number for the sound bar (9101X) is not recognized.

Can you please get the specs on the IR interface for the Roku Soundbar and add it to the capability of the universal remote to control.

Thanks.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! The Samsung remote should be able to control the soundbar depending on how you have it connected to the TV.  You should be able to use the steps in the link below to help get this set up. If this does not work, I will also tag this post so our engineers can see this. 

 

https://www.samsung.com/us/support/answer/ANS00049279/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! The Samsung remote should be able to control the soundbar depending on how you have it connected to the TV.  You should be able to use the steps in the link below to help get this set up. If this does not work, I will also tag this post so our engineers can see this. 

 

https://www.samsung.com/us/support/answer/ANS00049279/

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