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A two year old TV had the LED strip on left go. After no help from Samsung and no call back from the tech Samsung referred me to. I ordered and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be concerning with your TV having th... View Post |
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I have a samsung TV model QN32Q50RAFXZA and the semi translucent piece of material in between the backlight and the lcd panel which I assume is... View Post 
Samsung_Moderator
I can definitely understand how frustrating this may be. I couldn’t live with my TV not having a ... View Post |
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I bought a QN75QN90A 3 months ago. This past weekend, the screen went dark blue, a crackling sound could be heard from the TV and then the room... View Post 
Grendeth9495
Right, and what I am trying to say is I do not believe this is a product line wide defect, you si... View Post |
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How do I get rid of this obnoxious glow? Is the a fix for this? Can't return to bestbuy because the return policy... View Post 
Grendeth9495
Looks like the diffuser layer behind the LCD is not working right, that's called "spot lighting" ... View Post |
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I purchased a brand new Frame 75 inch TV from Harvey Norman on Saturday 1st October. It worked great for 2 days then decided to switch itself... View Post 
user751201tmO21
Why are you posting in the US forum ? Would be better off posting in a forum dedicated to your ar... View Post |
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I just received the tv on Friday, and opted to have it professionally mounted through the Samsung checkout. The installer... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can understand how this can be a cause for concern with ther... View Post |
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I just installed my new QLED tv and the screen is flipped sideways. How do I rotate it to get it back to normal? ... View Post 
Samsung_Moderator
Hello! I understand how this can be a cause for concern with your TV screen being sideways. I wou... View Post |
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Is there a reason why a $1,500 TV doesn't have Chromecast support? Name: Samsung Q80BA 75 Model:... View Post |
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The app loads fine but anytime I try to play anything the circle just spins and it finally just says error with no code. I don't think my app... View Post
Samsung_Moderator
Hello! I understand how this can be concerning with the paramount app not playing episodes. But I... View Post |
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I have having trouble with smart view. It keep giving me "HDCP key not found" when trying to smart view. I have not attach any device to... View Post
Samsung_Moderator
Hello! I understand how this can be concerning with this error coming up! I would recommend if th... View Post |
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As stated the auto game mode detection is not working anymore. Was working fine before latest firmware update to 2001. View Post 
userjoq589uTFq
I got 2101 and it didn't help but after getting an update for the Yamaha RCVR it is now working. ... View Post |
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I just purchased a 2022 The Frame 65" TV and I can see a pretty severe blue/purple tint or haze on dark content when looking at the screen from... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your new TV havi... View Post |
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Wife complained the Dish Network Icon is missing on our 75" Qled. I was finally able to get the receiver on screen but only shows as Source... View Post
Samsung_Moderator
Hello! Thank you for reaching out, I understand how this can be frustrating with not having this ... View Post |
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I have a universal tv remote with IR repeaters to control all home devices with a single remote. Yesterday i just discovered that the IR remote of... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |
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Hi- wondering if anyone can assist- I need a new Samsung One Connect box- the one I currently have is BN91-17814A and I’m wondering if I can... View Post
Samsung_Moderator
Hello! I understand how this can be a concern with wanting to get another one connect. This would... View Post |
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This is a brand new screen and there seems to be a mark on the top, almost where tape was placed. Anyone have this problem? Samsung recommended to... View Post 
userBZGQ28MaGP
Solution: Samsung sent out a tech to inspect. Using a Mr Clean Magic Eraser (Orginal) and a bottl... View Post |
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I had recently bought a new Samsung Qled TV. The remote has started blinking the red top light. I have tried holding the volume up and back buttons... View Post |
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Hello! Our remote for our 2020 Samsung Frame TV broke in a move. Because we moved house and changed our wifi network, we cannot connect the TV to... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with the remote not working on your TV. Since the... View Post |
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Just got the TV yesterday and the backlight bleeding is horrendous. It’s pretty much unwatchable. We live in Thailand and the seller has thus... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. W... View Post |
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So I have a 65 inch QLED tv I have had for a year now. When I try and turn up the volume( hold the volume button up/down) it doesn’t work it turns... View Post
Samsung_Moderator
Hello! I understand how your volume lagging like this can be frustrating. Since you have done som... View Post |
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I have a brand new Frame TV, and all of a sudden the audio sync is delayed with the image. This happens across multiple apps (Netflix, Disney+)... View Post
Samsung_Moderator
I can definitely understand how frustrating this may be. No one wants to have the audio and video... View Post |
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I recently purchased a 2022 The Frame and just got it setup this weekend. The TV looks great, but I'm having issues configuring it the way I... View Post 
userOaWuka0OwR
Device is The Frame 50. What I would like to do is display art most of the time, but it's not ne... View Post |
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Hello, I just bought the 2022 55 model and the TV does not turn on automatically. In the ART mode I have two options, "Sleep after" and... View Post 
usercDe4fqh1tG
It turns out the Thailand version of the Frame 2022 does not come with motion sensors. I wonder i... View Post |
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Hello everyone, I am hoping someone can help me. I have a problem I can't seem to figure out. Two days ago, I purchased my new,... View Post 
user3xZDOENzLb
Thank you, saw that. The question was for a 58” Samsung. Texted support and they didn’t know the ... View Post |
