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2020 Samsung TV Health app NOT showing

(Topic created: 08-07-2020 04:21 PM)
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userUWFvnOvLOY
Asteroid
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Samsung Apps and Services

I purchased a new UN55TU7000 after reading extensively that the Samsung Health app is on all new Samsung Smart TVs in 2020. Yet when I search the app store there is no Health app yet it was press news from Samsung and is plastered all over the internet. I have called Samsung with a tech only to remote in to confirm and nothing else just silence... Please help!

 

https://www.samsung.com/us/samsung-health/tv/

https://news.samsung.com/global/samsung-health-now-available-as-a-comprehensive-in-home-fitness-and-...

https://www.samsung.com/us/televisions-home-theater/tvs/crystal-uhd-tvs/55-class-tu7000-4k-uhd-hdr-s...

Samsung app screenshot.jpg

 

samsung TV app 2 Untitled.jpg

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userrY1u26uTuY
Constellation
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Samsung Apps and Services

Unfortunately, it won't work on your TV

 

I am not going to call Samsung names although I should.

 

It only works on certain models. It won't work on TU7000.

 

Only on TU8000 and above;

https://www.samsung.com/us/support/answer/ANS00086962/#:~:text=Samsung%20Health%20on%20TV%20is,the%2....

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userrY1u26uTuY
Constellation
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Samsung Apps and Services

Samsung.PNG

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AaronWebster
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I don't see the app either, I purchased a TU700D and the packaging had samsung health prominently displayed! Why can't I find/install it?

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