Voicemail is telling me "something went wrong. .We ran into a problem. Try again later. Contact customer service" so my voicemail ap ver 13.0.00.24 is messed up. I compared her phone's version and her's is 13.0.00.28. Not 24. Can you help?
After messing with clearing cache and messing with permissions I was going crazy for days. Well tonight I entered the app window and this time I held down on the force quit option lower right bottom below the version display for about 5 sec. Before I just get it to quit but this last time it quit. I let it be for a few minute and then I just pressed on the app icon on the home screen and bam! It opened and got the setup windows for basic visual voice from Verison. Don't ask me how or if that was actually the trick but it appeared to be. So give it ago. I gotta hit the sack. Good night all! Hope you get it to work. Post me!
My bad...think I have a typo in my last post....before, when I tried to push the quit I'm guessing I never held my finger down on it long enough to actually get it to quit. Probably why it didn't shut down the app. Holding it for 5sec or so finally force quit the app.
