Ever since I upgraded to the latest ANDROID version I can't do anything with my storage except download and install apps. I can't access my old files and download new ones. I can't use the camera to take and store pictures. What should I do to fix this?
Hello, I am sorry to hear that you are having this problem with your device. I am here to help! It sounds like you may need a software reflash. You can use the following link below to request service. https://www.samsung.com/us/support/service/ or to find a UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix
