Can’t disable SmartThings Quick Remote

[Wildbill13]

There is an on/off button to enable the “quick remote” feature of the SmartThings app.  I do not want to use it but when I switch the radio button to “off” it automatically switches back to “on”.

What gives?

[MehakAli]

Try clearing the app cache, updating the app, or checking for any automation settings that might be overriding your preference.

[Samsung_Moderator · Accepted solution]

Hello there, Wildbill13! Welcome to the community! We understand the frustration of not being able to turn off the quick remote.

Please try the steps provided by @MehakAli.

If you are still unable to toggle off the feature, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further.  https://community.smartthings.com/  

Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404