JUMP TO SOLUTION Solved

Original topic:

Email text mysteriously disappearing

(Topic created: 07-05-2022 06:01 AM)
1042 Views
useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Anyone else have the issue of email text just disappearing before you can open to read it?
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
dpickett_18
Nebula
Options
Samsung Apps and Services
Hold down the yahoo app icon and go into the app settings. Force stop the app, and then go into the storage and clear cache. See if that works

View solution in context

0 Likes
Reply
7 Replies
dpickett_18
Nebula
Options
Samsung Apps and Services
Could you provide more details? Are you saying when you open the email in the app, all of the text is missing?
0 Likes
Reply
useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Pretty much. It will just blank out the text section. And I can't back out and reenter to fix.
0 Likes
Reply
dpickett_18
Nebula
Options
Samsung Apps and Services
Also what email app is it?
0 Likes
Reply
useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Yahoo.
0 Likes
Reply
Solution
dpickett_18
Nebula
Options
Samsung Apps and Services
Hold down the yahoo app icon and go into the app settings. Force stop the app, and then go into the storage and clear cache. See if that works
0 Likes
Reply
useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Seems to have worked.
0 Likes
Reply
useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Thanks
0 Likes
Reply