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Email text mysteriously disappearing

(Topic created: 07-05-2022 06:01 AM)
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useryIOaMYG7Zc
Constellation
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Samsung Apps and Services
Anyone else have the issue of email text just disappearing before you can open to read it?
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1 Solution


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Solution
dpickett_18
Nebula
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Samsung Apps and Services
Hold down the yahoo app icon and go into the app settings. Force stop the app, and then go into the storage and clear cache. See if that works

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7 Replies
dpickett_18
Nebula
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Samsung Apps and Services
Could you provide more details? Are you saying when you open the email in the app, all of the text is missing?
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useryIOaMYG7Zc
Constellation
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Samsung Apps and Services
Pretty much. It will just blank out the text section. And I can't back out and reenter to fix.
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dpickett_18
Nebula
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Samsung Apps and Services
Also what email app is it?
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useryIOaMYG7Zc
Constellation
Options
Samsung Apps and Services
Yahoo.
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Solution
dpickett_18
Nebula
Options
Samsung Apps and Services
Hold down the yahoo app icon and go into the app settings. Force stop the app, and then go into the storage and clear cache. See if that works
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useryIOaMYG7Zc
Constellation
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Samsung Apps and Services
Seems to have worked.
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useryIOaMYG7Zc
Constellation
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Samsung Apps and Services
Thanks
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