JUMP TO SOLUTION Solved

Original topic:

Galaxy Store App parental controls

(Topic created: 02-21-2023 08:59 PM)
2366 Views
useraXkVxhHcze
Constellation
Options
Samsung Apps and Services
The lack of parental control on the undeletable galaxy store app is insane!! 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern with needing parental controls on the Galaxy store app and I would be happy to look into this further for you. Parental controls with Google's Family Link app allow you to set rules for how a phone and tablet are used, allowing you to guide your child while they learn and play online. You can set up Parental controls as long as they're running One UI 2.0 or a later software version. Give this link a try for setting up parental controls on your device: https://www.samsung.com/us/support/answer/ANS00086102/

 

Another options as mentioned by @ScottKempster would be to use the Samsung kids on your device. Give this link a try for more information regarding Samsung Kids: https://www.samsung.com/us/support/answer/ANS00082342/

View solution in context

2 Replies
ScottKempster
Constellation
Options
Samsung Apps and Services

The Samsung Kids app is an easy-to-use, fun, and interactive app that helps children access kid-safe content including games, videos, and educational apps within a supervised environment. It's user-friendly and easy for parents to set up, and helps create a customized smartphone or tablet experience for children.

 

 
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out. I can certainly understand your concern with needing parental controls on the Galaxy store app and I would be happy to look into this further for you. Parental controls with Google's Family Link app allow you to set rules for how a phone and tablet are used, allowing you to guide your child while they learn and play online. You can set up Parental controls as long as they're running One UI 2.0 or a later software version. Give this link a try for setting up parental controls on your device: https://www.samsung.com/us/support/answer/ANS00086102/

 

Another options as mentioned by @ScottKempster would be to use the Samsung kids on your device. Give this link a try for more information regarding Samsung Kids: https://www.samsung.com/us/support/answer/ANS00082342/