martinlinx
Constellation
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‎07-05-2023
11:31 AM
(Last edited
‎07-05-2023
03:58 PM
by
SamsungSay
) in
My phone stated using the heic format for pictures instead of jpeg. I want to know how this apple program got on my android and how I can get rid of it and go back to joeg?
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Strawberryxoxo
Cosmic Ray
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‎07-05-2023 01:29 PM in
Samsung Apps and Services
Follow the circles instructions. If this doesn't fix it I would recommend bringing your phone to your local carrier or factory resetting it.![Screenshot_20230705_162659_Camera.jpg Screenshot_20230705_162659_Camera.jpg](https://us.community.samsung.com/t5/image/serverpage/image-id/1065377iA853EF7E2AE47ED6/image-size/small?v=v2&px=200)
![Screenshot_20230705_162706_Camera.jpg Screenshot_20230705_162706_Camera.jpg](https://us.community.samsung.com/t5/image/serverpage/image-id/1065376iFEDDA9BB9C109852/image-size/small?v=v2&px=200)
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Strawberryxoxo
Cosmic Ray
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‎07-05-2023 01:29 PM in
Samsung Apps and Services
Follow the circles instructions. If this doesn't fix it I would recommend bringing your phone to your local carrier or factory resetting it.![Screenshot_20230705_162659_Camera.jpg Screenshot_20230705_162659_Camera.jpg](https://us.community.samsung.com/t5/image/serverpage/image-id/1065377iA853EF7E2AE47ED6/image-size/small?v=v2&px=200)
![Screenshot_20230705_162706_Camera.jpg Screenshot_20230705_162706_Camera.jpg](https://us.community.samsung.com/t5/image/serverpage/image-id/1065376iFEDDA9BB9C109852/image-size/small?v=v2&px=200)
![](/skins/images/3F3D0221F989A87F9EE6CDB63A1B22D2/responsive_peak/images/icon_anonymous_message.png)