Original topic:

Link to Windows- Unable to Disconnect Disconnected PCs

(Topic created: 2 weeks ago)
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DragonMals
Asteroid
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Samsung Apps and Services
Good Day, I am here to discuss an issue that I am having with the Link to Windows App, preinstalled on Samsung Galaxy s24 devices. I have two images where apart from the other disconnected Computers that I no longer have access to, I cannot remove them from the app. I have contacted with Micrososft Support and they were unable to help me with this situation, redirecting the help to Samsung instead. How do I remove my Disconnectwd devices? 

I have tried the following: 

Clearing Cache/Data from Link to Windows App on my phone. 
Disabled and Re-Renabled the app. 

And none of these had worked.

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realaud
Honored Contributor
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Samsung Apps and Services

Do you not get the option to disconnect when you tap the gear to the right of the device name?

DragonMals
Asteroid
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Samsung Apps and Services
I don't get the option to disconnect when I touch the gear to the right.
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realaud
Honored Contributor
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Samsung Apps and Services

You are right, I don't either.  I never actually thought about it before.  I no longer have one computer I used to connect to, and I cannot remove it either.  At first I thought I needed to disconnect it from my Microsoft account, but it's not listed there, as I signed it out if the account when I erased it.  

 

I don't know the solution here, so I hope someone knows how to do it because, like you, it annoys me that it's listed there.