Original topic:

Messages app crashing

(Topic created: 05-17-2024 05:04 AM)
839 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
twjones
Asteroid
Options
Samsung Apps and Services
Since the last update I can no longer use the messenger. Looks like many people are having the same issue. 
twjones
Asteroid
Options
Samsung Apps and Services
Had to set google messages as default. Maybe they can get it fixed soon.
GaryB82
Epic Samsung Care Ambassador
Options
Samsung Apps and Services
Try disabling Google Meets in settings. Supposedly, it will allow messages to start working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Drowqueen_El
Asteroid
Options
Samsung Apps and Services
It totally did. I did this and messages worked immediately
twjones
Asteroid
Options