Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
471786 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

JUMP TO SOLUTION
2,577 Replies
Arbrne
Constellation
Options
Samsung Apps and Services
Mine isn't
0 Likes
Reply
userO5cf7MTwP3
Constellation
Options
Samsung Apps and Services
Nope
0 Likes
Reply
GaryB82
Epic Samsung Care Ambassador
Options
Samsung Apps and Services
You need to Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer search for Meets once it's located long press on it and select disable


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


yctictivoy
Constellation
Options
Samsung Apps and Services
I did that but I use both
0 Likes
Reply
userneZx5l9GYS
Constellation
Options
Samsung Apps and Services
That worked thanks!
0 Likes
Reply
Jillian85
Constellation
Options
Samsung Apps and Services
Mine hasn't worked all day!!! I can receive them, just not send.
0 Likes
Reply
userTOWiQmBCJs
Asteroid
Options
Samsung Apps and Services
Mine isn't working
0 Likes
Reply
VBGirl
Constellation
Options
Samsung Apps and Services
Mine either, and I followed the steps above.
0 Likes
Reply
capohirk
Constellation
Options
Samsung Apps and Services
Try to disable Google Meet as recommended and disable... it finally worked fir me
0 Likes
Reply
elliot11
Constellation
Options
Samsung Apps and Services
Mines is not working either
0 Likes
Reply