Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
600655 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

JUMP TO SOLUTION
2,577 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
Try disabling Google Meets in settings, supposedly it will allow messages to start working again


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


LadyAmelia
Constellation
Options
Samsung Apps and Services
I don't know what exactly happened, but disable Google Meet. Worked great for me!
FEW99
Constellation
Options
Samsung Apps and Services
I completely disabled my Google meets app, and now my messaging app works perfectly again... I'm not sure why that fixed this issue, but it did for me
AdsCze
Asteroid
Options
Samsung Apps and Services

The temp fix is to DISABLE Google Meet and then refresh the Message app.

My texting and receiving capabilities returned to working status with this TEMPORARY fix.
Jerseyslim
Constellation
Options
Samsung Apps and Services
Yes disabling G Meets also worked for me - for now. Tnx
0 Likes
Reply
userIxxZllDcRe
Constellation
Options
Samsung Apps and Services
I'm having the same issue.
MillzMoneyMaker
Constellation
Options
Samsung Apps and Services
How did the community figure this out first though? Was this a AT&T issue🤔 .. A Samsung issue🤔 ... Google 🤔
userIxxZllDcRe
Constellation
Options
Samsung Apps and Services
Ok, so yes!! Disable Google meets, and now I can message again!! Thank you
0 Likes
Reply
bhindgreeneyez
Cosmic Ray
Options
Samsung Apps and Services
I am having this same problem since last night
0 Likes
Reply
user24cstCULDD
Constellation
Options
Samsung Apps and Services
I had the same problem. I disabled Google meets, and messages works again. Weird. Thanks everyone